Our normal processing time is 1-3 business days. If there's any changes to our processing time, we will announce it to the announcement bar on the top of the webpage.
We're committed to making sure your orders are what you're expecting and package your orders with care!
We also like to add in some freebies to our customer orders, and we will do our best to keep track on what freebies you already have so you don't get duplicated freebies :)
Unfortunately we don't offer gift wrapping or special packaging. All orders are packaged with care.
We're so sorry to hear that! We put a lot of care into our products and packaging, but sometimes, things don't go as planned. If your order arrives damaged or isn't what you expected, please don't worry. We will make things right for you. Here's what you can do:
- Take a few clear pictures of the damaged or incorrect item.
- Send us an email at support@taggietag.com with your order number, the photos of the issue, and a brief description of the problem.
- We'll get back to you within 1-2 business days with the next steps.
Your satisfaction is our top priority, and we'll work with you to ensure you're happy with your purchase and experience with us!
Please checkout our Shipping Policy page for more information about our shipping methods and time it takes.
Yes! We now offer international shipping to many countries worldwide.
Shipping rates and delivery times will vary depending on your location — you’ll see available options and costs at checkout.
Please note that import duties, taxes, and fees may apply depending on your country’s customs regulations. These are the responsibility of the buyer.
We include a tracking number for every order — domestic and international. Once your package ships, you’ll receive an email (or SMS) with your tracking code so you can follow your delivery’s journey.
For international shipments: Sometimes the shipping carrier might show minimal tracking updates once it enters your country’s postal system — but rest assured, your parcel is still on its way and we’ll keep an eye on it.
If you don’t receive tracking details within 24 h of shipping, please contact us at support@taggietag.com and we’ll help track it down.
Please checkout our Refund Policy page for more details.
You can apply your coupon codes at the checkout page.
You can stay informed about restocking events by subscribing to our newsletter or following us on social media.
Subscribe to our newsletter for exclusive deals, updates, and more. You can sign up through our website footer.
Creating an account allows for faster checkout, easy access to order history, collect reward points (if any), and allow us to send you new and unique freebies! Sign up on our homepage.
We're open to collaborations! Please email us at inquiry@taggietag.com with your proposal or inquiry.
You can email us at support@taggietag.com or use the contact form on our website. We're here to help!
Come join our online community!
Our online communities:
What you can expect in these groups are the behind-the-scenes looks, inspiration, and community events. Plus, we might sometimes give out freebies to the members who's in our Facebook group. So come join us now!